Our Policies
General Policies
We normally ship within 5-21 working days from the time your order is received. In stock items 5 days or less, if out of stock approximately 21 days. Shipping charges are 15% of merchandise value or a $8.50 minimum.
Shipping Policies
We offer the following shipping methods and delivery times:
Standard: |
UPS Ground 10-17 Days production &Transit Time |
Shipping Charges |
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» For shipments to Alaska, Hawaii and Puerto Rico an additional $15.00 freight surcharge per order will be added to the above charges. |
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» We will give shipping charges to you via e-mail for shipment outside of the United States and request your approval prior to shipment. |
Taxes
We collect state sales tax when the shipping address is in one of the following states:
State |
Rate | |
|---|---|---|
NY |
8.625% |
We collect New York State Sales Tax for intra-state shipments. All other sales or use taxes remain the responsibility of the purchaser.
Credit Cards Accepted
Please note that we accept Mastercard, Visa.
Order Cancellation Policies
Cancellations received prior to shipment will be honored. After shipment, a re-stocking charge may be charged at stores discretion.
Return Policies
No returns without return authorization. To obtain return authorization, e-mail us at litesandthings@aol.com
All requests for return authorization must be made within 2 weeks of shipment. Merchandise must be returned in original packing, in good order, and un-used. Store, upon inspection of returned merchandise, reserves the right to issue store credit only.
Store Privacy Policies
We do not and will not release, give or sell our mailing list to other companies.
